Start a conversation
Email Nancy Chou or call +1 408 666 9230. Email opens your own email application; the website does not submit an enquiry form or upload attachments.
A useful first enquiry
You do not need a complete marketing brief. A few concrete details can help establish whether there is a relevant conversation to have:
- The business and the audience you serve.
- The decision or growth challenge you are working through.
- What you have already tried and what happened.
- The people who would implement or use the work.
- Any timing, access or resource constraints.
For example: “We sell a technical product to operations teams. We have several promising segments but limited evidence about who will buy first. We want to decide which segment to prioritize before committing to a larger campaign.” This is an illustrative enquiry, not an NCMC client situation.
If the challenge is still unclear
Describe the symptom in operational terms. Instead of “marketing is not working,” explain that sales is rejecting most enquiries, that target accounts are not engaging, or that two reports disagree about pipeline. Include the period and scope involved if you know them. A symptom does not establish a cause, but it gives a discussion somewhere useful to begin.
Choose a starting resource
If you are exploring a market, read the validation guide and list the assumptions that could change an investment decision. If you are evaluating an engagement, compare consulting deliverables and responsibility boundaries. If reporting is the issue, begin with metric definitions and the source records that are meant to support them.
Keep the first message focused
Send enough context to frame the conversation without sending customer lists, credentials or sensitive commercial documents in the first enquiry. If additional material would be useful, agree an appropriate way to share it directly with NCMC.
Response times, meeting availability and fees are not stated here. There is no automated booking system in this package. Any engagement, timetable or commercial commitment is agreed directly with NCMC.